Support

One Echo is a year progress and countdown app that helps you track your time visually. Need help? You're in the right place.

Email us at support@oneechoapp.com

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I create a countdown?

Tap the "+" button on the home screen. Give your countdown a title, select the target date, and choose an icon and color. It will appear on your main screen with a live countdown and progress bar.

How many countdowns can I create?

The free version supports up to 5 special day countdowns. Upgrade to One Echo Pro for unlimited countdowns.

How do I upgrade to Pro?

Tap "Upgrade to Pro" in the app. One Echo Pro is $9.99/year with a 3-day free trial where offered. It unlocks unlimited countdowns, custom themes, daily motivation alerts, unlimited custom live wallpapers, and all widgets.

How do I restore my purchase?

Go to Settings, then About, then tap "Restore Subscription". You can also tap "Restore Purchases" on the upgrade screen. This is useful if you reinstalled the app or switched devices.

How do I cancel my subscription?

Subscriptions are managed through your Apple ID. Open the Settings app on your iPhone, tap your name at the top, then Subscriptions, find One Echo, and tap Cancel Subscription. You'll keep access until the end of your current billing period.

How do I set a live wallpaper?

Go to the Wallpaper section in the app, customize your style and colors, then tap "Set Wallpaper". The wallpaper updates automatically each day to reflect your year progress.

How do I delete a countdown?

Swipe left on any countdown in your list and tap "Delete".

What's included in the free version?

Year progress tracking with the dot grid and circular indicator, up to 5 special day countdowns, a basic yearly live wallpaper, and dark/light mode with accent color selection.

What does Pro include?

Everything in the free version, plus: unlimited special day countdowns, custom themes, daily motivation alerts, unlimited custom live wallpapers, and access to all widgets.

Is my data stored online?

No. All your data (countdowns, wallpaper preferences, settings) is stored locally on your device. We don't collect personal information. See our Privacy Policy for details.

I have a feature request or found a bug

We'd love to hear from you. Email us at support@oneechoapp.com with details and we'll get back to you.